Frequently Asked Questions
IF YOU HAVE FOUND AN INJURED WILD ANIMAL, the Schuylkill Center Wildlife Clinic can help! At the Wildlife Clinic, our goal is to provide professional care to sick, injured, and orphaned native wildlife so healthy animals can be returned to their natural habitat.
Please call our 24-hour wildlife hotline at 215-482-7300, option 2 to for our team to assist. Do not try to pick up or move an injured animal until you have spoken with a professional who can guide you on the safest method of action.
Please see our FAQ below for details about the clinic, emergency situations, and other wildlife rehabilitators in our region. For guidelines on specific species, visit our Wildlife page.
Wildlife rehabilitators are trained specialists who can provide the best quality of care for an injured animal.
The goal of wildlife rehabilitation is to provide professional care to sick, injured, and orphaned wildlife so healthy animals can be returned to their natural habitat. In Pennsylvania, all permitted wildlife rehabilitators have demonstrated proficient knowledge of wildlife care by passing both written and oral examinations, have facilities that meet specific housing standards for the species they treat, work with a licensed veterinarian to provide professional medical care, and meet continuing education requirements.
The Wildlife Clinic at the Schuylkill Center makes every effort to meet or exceed the Minimum Standards for Wildlife Rehabilitation set forth by the National Wildlife Rehabilitators Association (NWRA) and the International Wildlife Rehabilitation Council (IWRC). Our professional staff and highly trained volunteers provide every patient with the best possible chance of returning to the wild.
Wildlife rehabilitators in PA must have a permit for every group of species they will rehabilitate. Currently, the Wildlife Clinic is permitted to accept native species including:
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- Raptors (owls, hawks, eagles)
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- Small mammals (squirrels, chipmunks, opossums, cottontail rabbits, etc)
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- Reptiles (non-venomous snakes, turtles)
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- Amphibians (toads, frogs, salamanders)
The Clinic does not currently have permits to rehabilitate:
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- Rabies vector species (foxes, coyotes, racoons, skunks, bats, groundhogs)
To make the best use of our resources and in accordance with our mission, we only accept injured, orphaned, and ill native wildlife. We are not able to accept non-native, exotic, or domestic animals for care, nor are we able to assist in finding placement for or rehoming pets. If you need assistance for a domestic, exotic, or non-native species, please contact your local veterinarian or animal shelter.
The Wildlife Clinic is not permitted to provide care for:
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- Domestic pets (cats, dogs, rabbits, ferrets, parrots, lizards, red-eared sliders, etc.)
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- Farmed and domestic animals (goats, pigs, sheep, domestic ducks, chickens, racing pigeons, etc.)
Your safety and that of the animal is very important to us. Try to observe the situation from a safe distance and take note of what you are seeing such as the animal’s exact location, obvious injuries, and the animal’s behavior. Unless the animal is in immediate danger, do not try to pick up or move the animal until you have spoken with a professional who can guide you on the safest method of action.
The Wildlife Clinic is open 365 days a year. Please contact us for guidance.
- CALL: Call our 24-hour wildlife hotline at 215-482-7300, option 2 to for our team to assist. You can leave a message for our team at any time and we will respond as soon as possible between the hours of 8am and 10pm. We do our best to respond to emergency calls as quickly as possible, but if staff are engaged in caring for animals, you may be asked to leave a message. Please leave your contact details and information about your wildlife emergency, and we will get back to you promptly.
- TEXT: Contact our texting hotline at (215) 853-6271. If possible, please include a picture of the animal as it helps our staff evaluate the situation.
- E-MAIL: For non-urgent wildlife questions or concerns, please email [email protected].
To find the closest wildlife rehabilitator to you in Pennsylvania, visit the Pennsylvania Association of Wildlife Rehabilitators for a list of wildlife rehabilitators by county. For wildlife rehabilitators in other areas, Animal Help Now can help locate the nearest rehabilitation facility to you by zip code.
As a volunteer-based organization, the Clinic does not have the resources or staff to pick up animals and relies on members of the public who find injured wildlife to transport them to our facility. Please call our wildlife hotline for assistance and advice on how to safely capture and transport wildlife.
Wildlife In Need Emergency Response of Pennsylvania is a state-wide dispatch network for injured, orphaned and sick wildlife within the state of Pennsylvania. If you need assistance with capture or transport of wildlife, please call (814) 414-4224
Please do not attempt to care for an injured or orphaned wild animal yourself. Do not give an injured or orphaned animal food or water.
Wildlife rehabilitators are not allowed to give advice to the public on how to care for animals. In addition to it being unlawful for a member of the public to possess a wild animal, wildlife have very specific requirements for their care. Rehabilitators are prepared to meet the specialized nutrition, housing, and medical needs of wild animals. If these needs are not met, the animal will have no chance of surviving to return to their natural habitat. If you have found an injured or orphaned wild animal, it is critical that you bring them to a wildlife rehabilitator as soon as possible.
![](https://schuylkillcenter.org/wp-content/uploads/2024/05/specialized_care_rabbits-246x300.jpg)
Infant animals require specialized care- please do not attempt to feed a wild animal.
Every animal that comes to the Wildlife Clinic receives a full physical exam on arrival to assess their injuries and overall condition. Animals which have injuries that can be treated receive medical care overseen by a veterinarian and a permitted rehabilitator. Wildlife in care are given medications, specialized diets, appropriate housing, and anything else they may need for recovery. Prior to release, every animal is examined and assessed to ensure they are prepared to survive on their own.
Wildlife will often come into the Clinic in poor condition and with severe injuries or illnesses. While we make every effort to help each animal that comes to us, not every patient will recover to the point that they could be successful in the wild. In these cases, the most humane and caring service we can provide is a painless end to their suffering.
As a wildlife hospital, our first priority is the well-being of the animals; we are very careful to limit our patients’ exposure to people to ensure minimal stress. Stress and shock are very dangerous and can have a significant negative impact on an animal’s chances of a successful recovery.
The Clinic is not open to visitors and we do not offer regular tours of our facility. You can view behind the scenes videos of daily clinic operations by following us on social media.
The Schuylkill Center for Environmental Education welcomes visitors to enjoy the hiking trails, art gallery and Discovery Center. For more information, see the Visit page.
The Wildlife Clinic relies on dedicated volunteers to carry out the daily care of animals as well as maintaining the cleanliness and operations of our hospital. For more information on volunteering with the wildlife clinic, visit our Volunteer page.
The clinic depends on the generous support of donors and foundations to help us meet the needs of the animals. Support for the clinic comes in many forms, including donations of supplies, constructing cages and nesting boxes, and collecting natural food items. Click here to learn more about how to help the Wildlife Clinic.
Emergency Situations
An animal needs professional help as soon as possible if…
- It is bleeding
- It has been caught, played with, or attacked by a cat or dog
- It is staggering, collapsed, unconscious or convulsing
- It is caught or entangled in debris, e.g. string, net, jar, etc.
- It is stuck in a glue trap, or stuck or covered in oil, tar, etc.
- Its eyes are crusty and/or appears unable to see
- It has a broken limb
- It is a baby whose parents are known to be dead
Please call your nearest Wildlife Rehabilitator for assistance in an emergency. If you are in the Philadelphia Region, call the Schuylkill Center Wildlife Clinic (215-482-7300 x option 2) as soon as possible.
Please note: It is illegal for the general public to try to rehabilitate or keep wild animals. Each animal has very specific and often complicated requirements that are best met by a licensed wildlife rehabilitator.
Other Local Wildlife Rehabilitation Services
NOTE: It is unlawful to transport mammal species across state lines.
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- Accepts all native bird species
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- Contact Kathy Dubin-Uhler
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- Can handle problems with injured deer